Information Hub - Assistant

  • Be a part of campus life
  • 2 minute walk from Central Station
  • Free gym membership

We are looking for a friendly and outgoing team member who enjoys providing high level services to students. The ideal candidate will have a positive outlook, be proactive and committed to enhancing the UTS student experience.

About the role

Reporting to the ActivateSocial Manager, this position will be the first point of contact for all student enquiries. This position will be responsible for providing high level customer service, ensuring appropriate and consistent information is available for a range students. Working closely with internal stakeholders and the Social team, this position is a key member of the Social team, responsible for ensuring reception is operating as a welcoming information hub for all student enquiries. The position has financial responsibility for sales and other monetary transactions and also provides general administrative support to the Social team as required.

About you

The successful candidate will have previous experience providing high level customer service preferably in an information role. Strong administrative and organisational skills and experience using Microsoft Office with strong skills in excel is essential to the role. Previous cash handling experience and credit card processing will be required. We are looking for someone with excellent interpersonal and communication skills and the ability to work as part of a team.

Application Process

Short listing for interviews will be based on applicants meeting the essential criteria listed in the position description.

Using reference number 04-IHA in the subject line, please send your application which includes your resume, selection criteria, cover letter and contact details of two referees (maximum 5 pages) to the Human Resources Manager, PO Box 3210, Broadway NSW 2007 or email

Please direct all enquiries to Amy Isberg on 9514 1502.

Click here for a full position description.